Author Archives: admin

What to be aware of … setting your goals for 2018

It is starting to develop, slowly but surely, that end of year feeling. End of year parties are taking place, decorations are up and more importantly EVERYTHING now needs to be done by the end of the week. Unfortunately, the … Continue reading

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OFWAT: Affordability in the water industry

Recently OFWAT released their Affordability and Debt document and it has made interesting reading. There has been a significant increase in the debt burden across the water industry, with outstanding bills jumping by £300m over four years. Collectively, supporting unpaid … Continue reading

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The GDPR changes headed towards us

Late last year I attended an event in London on compliance and control within the Collections and Recoveries area. The question was asked, “By show of hands, how many of you have heard of or are preparing for the implementation … Continue reading

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