Author Archives: Chris Warburton

Future of Credit and Collections: 2019

This year I am privileged to have been asked to research, explore and predict some what of the future holds for us in Collections and Recoveries. Arum is 21 and whilst it is always fun to reflect on the past, … Continue reading

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Are you responsible? The widening of the regulatory net and treating customers fairly

The other week the FCA have formally launched their consultation paper on extending the Senior Manager & Certification Regime (SM&CR) to all firms they regulate.  Up to now, this has only applied to the banking sector. From summer 2018, this … Continue reading

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IFRS9… looming changes

There has been quite a bit written about IFRS9 recently. It seems as if the Collections and Recoveries world is waking up to the fact this is not just an accounting standard but will also impact our process. Implementation is … Continue reading

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