Tag Archives: Business Transformation

OFWAT: Affordability in the water industry

Recently OFWAT released their Affordability and Debt document and it has made interesting reading. There has been a significant increase in the debt burden across the water industry, with outstanding bills jumping by £300m over four years. Collectively, supporting unpaid … Continue reading

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The GDPR changes headed towards us

Late last year I attended an event in London on compliance and control within the Collections and Recoveries area. The question was asked, “By show of hands, how many of you have heard of or are preparing for the implementation … Continue reading

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Global trends… from your local take out

I have always been fascinated how unusual things can often be indicators of much larger trends.  On a recent visit to Manchester I was struck by another. Due to a local football match I had trouble finding accommodation centrally so … Continue reading

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