Category Archives: Observations

This past week, I was back in Manchester for the PSR event, discussing how we can better use data and collaboration to support customers. The weather was glorious, and even the moon popped out to advertise Premier Inn later in … Continue reading →

Sad news last week, my cat died.  She lived to a grand old age, had a good life, and it was not unexpected… So, although it was sad, it was more melancholy than tragedy, and she will certainly be remembered … Continue reading →

If you haven’t been recently, it really is worth the trip. I’ve just returned from another visit out East.  Flying back to Heathrow, walking across the linoleum worn by the endless stream of feet and wheeled suitcases—is always a bit … Continue reading →

For many of us, there is a lull between Christmas and New Year. It may not have the festivities of the holidays themselves, but equally, there’s none of the pressure. The equivalent of the Thursday night out vs the party … Continue reading →

Summer is over and with year-end festivities still to start we are in that bit of a lull as the nights (and weather) draw in. Despite the descending gloom it also seems the perfect time to get away, a bit … Continue reading →

All of a sudden it seems to be events season (yes there is an event season). I have been on the road quite a bit recently, and away from the office. Whenever this happens what always strikes me is just … Continue reading →

It’s been a hectic few weeks; there seem to be events everywhere. It really does feel like there is a ‘conference season’. As overwhelming as these can feel, by listening, closely, we can often use these to pick out many … Continue reading →

This week I was at the annual CSA conference, held this year at St George’s Park in Burton, Derbyshire. An interesting agenda and discussion of course… albeit with a slightly disturbing update on the economic outlook for the UK. It … Continue reading →

There is always a day when you notice it, usually mid-August. There is a slight cool breeze in the air, more amber hue to the sunlight, or a chill when you open the window in the morning. You suddenly realise … Continue reading →

This week, I was struck down by the lurgy. Not the normal run-of-the-mill sniffles, but the proper ‘I need to go to bed’ feeling type, which is unusual. Although I did test negative for COVID, it did bring back memories… … Continue reading →