Category Archives: Observations

Litter-ally Different

There were 2 and now there is 1.  One of my cats sadly passed away last year. Now I am fully aware that anything cat or dog related seems to break the internet, who would have thought, but sad as … Continue reading

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Clutching drains

Just what makes us so judgemental and is it getting worse? Over the holidays, we had the wonderful delight of blocked drains (on Christmas Eve…timing eh) … fortunately it was only the kitchen sink, so not all was lost and … Continue reading

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It is starting to feel…

It has been a bit strange this year; I seem to have struggled to feel Christmassy for some reason. Maybe it’s because Christmas is on a Monday, and everything seems to have run much longer, busy until Friday. Maybe it’s … Continue reading

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The MetaVerse is dead – Long live the Metaverse

Last week, I had the pleasure of chairing the Credit Connect Technology Think Tank, where we all gathered in Manchester to discuss the latest themes across Risk Operations, Credit, Collections, and Recoveries. It was an interesting and lively discussion with … Continue reading

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The economy – maple icing or just thin ice

Travel has a way of broadening perspectives and this week I have been in Canada again, at the RMA conference in Niagara Falls, where I have been generally eating too many burgers, drinking too much coffee and wondering where the … Continue reading

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A Prime Thanksgiving

Last weekend marked the celebration of Thanksgiving in Canada, a holiday we still celebrate even though we are in the UK. It is after all a great excuse to get people together. So it was the normal plan: roast turkey, … Continue reading

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Post-Summer Rush: Acceleration and Impatience

As the last traces of summer begin to fade, the reality of returning to work seemed to be like pushing an immovable object last week. Trying to shake off that holiday vibe, especially when the weather was so nice, was … Continue reading

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Machine vs human: Who needs that holiday anyway…

August can be a quiet month. Lots of us are on holiday, many for two weeks, and all at different times. It can feel like there is no-one in the office sometimes. And, despite our best efforts to move things … Continue reading

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Let there be music… sparkles and value

This weekend I was formally initiated into the world of music summer festivals.  Maybe it was not seemly to have a 50-year-old heading down the helter-skelter… and at speed, I might add… but no one seemed to mind really. So … Continue reading

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Sleepwalking with AI

As I sit here, reminiscing about the whirlwind of last week, I can’t help but smile at the peculiarities of a British summer. Picture this: it’s 3:30 in the morning, and the sun is already peeking over the horizon, casting … Continue reading

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