Category Archives: Opinion

Whatsup – Collections Think Tank summary themes

This last week was the Credit Connect Collections think tank. There was some good attendance which was great, and we were lucky enough to have some great speakers covering some new topics. On the day it is always busy, juggling … Continue reading

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Even ChatGPT makes mistakes

A difficult start to this week. I seem to have managed to catch COVID, did not get to write my blog this week, and to top, it all have already had an argument with ChatGPT. COVID is really sneaky. I … Continue reading

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It’s a small world after all

Last week was the first time in a long time I have been away long haul for work. Of course, I met some great people, had some interesting conversations, together with plenty of great food along the way too. However, … Continue reading

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Risk on – Game on?

Being the start of the year it is a good time to think about goals… and it is also a good time to think about your sales pipeline too. One of the things that have always struck me, in the … Continue reading

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Trends to watch: 2023

Humph, the new year starts for real this week; back to work and back to school. Like champagne, cold, fizzy, refreshing on New Years’ eve – already opened warm and flat it, the next day, somehow does not seem quite … Continue reading

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2023 – repeat resolutions ready?

As the clock ticks over to 2023 goal setting season starts… or at least time for some new year resolutions. So… what do we all want to achieve this year? Outside regular personal resolutions… going to the gym, losing a … Continue reading

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Top themes in 2022

In this period between Christmas and New Year, it is always interesting, albeit maybe a little self-indulgent but ’tis the season, to look a little in the rearview mirror over the year that was. So here are some of the … Continue reading

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The human doth protest too much

Last week I descended into the rabbit hole of Generative AI, with ChatGPT. It really is very compelling and impressive. Need an essay on predictive dialling… no problem… how about an article on why predictive dialling is being replaced by … Continue reading

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What’s your story arc?

With the nights drawing in a new TV season is upon us. There have been some great new series released; The Crown, Andor and of course, the finale of I’m A Celebrity, Get Me Out of Here (don’t ask… ). … Continue reading

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Think Tank round up

Last week was the Credit Connect Think Tank, now live again in Manchester. It is always great to be at these events and is especially refreshing when there are new topics to cover. This year was no different and being … Continue reading

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