Category Archives: Opinion

In case you hadn’t noticed the new Consumer Duty has gone live in the UK. I was away when this happened and since coming back I have been taking some polls around how people feel, 2 weeks in. Before launch … Continue reading →

It can be difficult coming back especially straight after a couple of weeks away.  There’s the bulging inbox, outstanding admin tasks, and that nagging feeling, “Yes I really should have mowed the lawn before I went away”, all added to … Continue reading →

This weekend a summer storm was forecast, dire warnings across the news, wind, rain… and of course I was booked to go camping. So, driving down Friday the mood, like the sky, was pretty dark just thinking about the weekend … Continue reading →

Last week, I had the pleasure of chairing the Online Collections Technology Think Tank, sponsored by Credit Connect, something I always find enlightening. Reflecting on the conversation there were a couple of trends that really stood out this time around. … Continue reading →

Browsing Twitter this morning, all to make the most of my 600 tweets, I was greeted by the sight of early morning Wimbledon, the time-honoured sporting event that for me at least evokes being near the start of the school … Continue reading →

This last week I was sitting at my desk, surrounded by what felt like a sea of information. Wave upon wave was crashing over me, economic video summaries, government announcements, regulator announcements, interest rate changes, vulnerability trend changes, and company … Continue reading →

Having had a complete switch off, for a week off – I am getting back in the swing of things this morning and catching up. Obviously, the debt packager restrictions have been a headline, as have the rumbling noises of … Continue reading →

Summer seemed to arrive this week. No more hiding indoors huddled over a screen. With warmer weather, it’s the opportunity to get outside. So sitting outside this weekend, basking in the sun, my mind turned to the garden… Annoyance, that … Continue reading →

Over the past week, I have found myself in repeated conversations about AI and large language models… it seems like interest in it continues to grow at pace, expanding beyond ChatGPT to other models and uses too. The rate of … Continue reading →