Greece, whose fault is it anyway?

Developments in Greece are now happening fast, and with a risk of contagion across the financial system troubling. It could affect all of us more than we think.

There are many statements being made in support of both sides. Some of these, especially in the comments sections appear particularly vitriolic, even accusatory of an entire nation or group of countries. Blame is being quickly apportioned.

At this point it is worth taking a step back to consider how we got here, and look more closely at each stakeholder perspective.

    Creditors – financial institutions : The creditors leant Greece money, on the basis it would be repaid with interest. This generated substational revenue which in turn would have been distributed to stakeholders (including shareholders). They benefited.
    Debtors – Greece :
    The debtors borrowed the money, knowing it needed to be re-paid with interest. They used this to build infrastructure, spend on the country. It created jobs and this trickled down through the economy. The people in Greece were better off. They benefited.
    Creditor nations and governments :
    The additional money in people’s pocket in Greece now enabled some of them to buy luxury goods. Many of these luxury goods were purchased with cash, from outside Greece. This created jobs, incomes and cash flow in these markets. They benefited.

As long as the wheels turned and the balance sheet expanded, everyone was happy, everyone benefited in some way (at least short medium term). I am not saying these funds were distributed evenly, a different topic, but each of these groups benefited in some way.

This is the reason we are here after all, it was in no-ones interest to say stop. It is not until something breaks, the cycle collapses and we suddenly have a problem.

Such is the nature of lending/borrowing money. Generally it is in good faith and appears sensible at the time. In life, events happen and all of a sudden there is a problem that needs to be worked out. Yes, with hindsight different decisions should have been taken but it is important to remember that for the past we have perfect vision, yet at the time we are always peering into the fog of the future. It is much more difficult to see clearly and any prediction does carry an element of risk.

Arguably the debt should not have been transferred from private to public institutions, but we are now here, Greece has defaulted and the next phase of negotiations needs to proceed. Greece wants forgiveness of the debt, the creditors want to be paid in full and have the agreed obligations met. A compromise needs to be urgently negotiated, with any consequences fully understood. (Yanis Varoufakis, the ex finance minister, interestingly is an expert in game theory, explaining some of the positioning to date).

The next few days will be filled with plenty of high level discussions between high powered delegates, and plenty of nervous watching for the rest of us. But let’s spare a thought for the individuals caught up in this on the ground.

There are many good people, who are not the decision makers, did not necessarily agree with the decisions at the time and are just hard working folk caught by the events. It is difficult.

Before quickly apportioning blame let’s reflect on the wider perspective. Most situations are not clear cut and understanding complexities helps us all make more informed decisions going forward.

Lets hope for everyone the negotiations can be quickly and smoothly worked out, the impact is minimal and we can return to our lives.

Photo Credit : Christophe Meneboeuf

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Leadership inspiration from the Womens World Cup 2015

Those of you who know me well, know I am not a great follower of football (soccer).  However this year is the Womens World Cup.

Initially I started to follow because it was being played in Canada with both Canada and England playing in the tournament.  However, as the tournament has progressed, my familiarity with the teams has improved, excitement of the games increased and now I am hooked.

Performance on the pitch aside (yes I admit last Sunday’s game was tough to watch) the English coach, Mark Sampson, has demonstrated impressive leadership qualities consistently after every game.  His style and approach is equally applicable outside the world of sport in business.

  • His background is not as a player, but a professional coach.  Technically he may not be able to take the best free kick, or save a penalty.  But as a manager he clearly has been able to identify the right people, with the right skills and put them in the right job so they can perform.
  • He has ‘let the past wash under the bridge’ bringing back great players, previously de-selected.  His focus has been building the best team, one that is cohesive and performs.
  • Pre-match; he has steadfastly refused to speculate on performance expectation.  His message has been understated and fully respectful of the competitor team performance.  He has carefully built team spirit by publically stating his belief in the team and the hard work they will put in to try to win.
  • During the match; he has appeared calm and cool.  This has minimised distraction for the team, no need to worry about the manager reaction, just focus on the task at hand.
  • Post match; when asked about performance he always talks about how proud he is of the team.  Pressed on individual performance he acknowledges however also mentions how great the rest of the team were.  There is no star performer, just a team unit optimising performance.

I am obviously not privy to any of the conversations behind closed doors, and I am sure some of these are tough.  From what the public sees, the leadership qualities have been impressive and clearly delivered some excellent results.

Each of these observations are equally applicable in the office for great leadership.  Even if you are not a football fan, this is one to watch and follow for inspiration.

(btw if you are a football fan, the semi-finals are today and tomorrow.  With Canada out I will be supporting England, as will these three people I expect 1 2 3)

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Banks, a different approach by country

Last week I noticed my local HSBC branch had posted a notice to explain is was closing and relocating all customers to another branch 12 miles away.

They are not the last branch in town, however it is, no doubt, disappointing nevertheless for the local businesses and customers.

Whilst I understand the economics behind of the decision, and have previously written about the changes underway the banking industry, what really stuck me was a difference between the UK and Canadian market.

The UK has been on a journey of bank branch consolidation and reduction for sometime.  There has been a steady decline in physical locations and services available within the remaining branches, as costs are reduced and activities move online.

On explaining the changes in the UK to bank executives in the Canada I received the response that the view was physical branches drove market share and customer base.  I even saw this in my area of the city.  We had all 5 big banks locally, 2 of which actually had two separate branches in easy walking distance.  It was a clearly very different approach.

I also came across further interesting data from the Campaign for Community Banking Services in the UK.  Their study lists bank branches per 1mm inhabitants,

  • UK  150
  • France 410
  • Germany 450
  • Spain 720
  • Italy 520

A quick calculation puts Canada at 228.

Now I will be the first to admit, I find online banking extremely convinient, easy and sometimes easier.  My only frustration is when things become complex a visit to a branch really is needed.  They have the user access and being able to talk face to face really does help solve a request quickly.

So, with more changes on the way in the UK, is this an efficiency too far?  Or is this the march of progress in an extremely competitive market in a digital world?  Is this a predictor of further change in other markets?

Disappointed as I am personally to be losing a local branch, it will be interesting to watch the industry changes as they evolve.

Overall the impact on town, UK and Canada… time will tell.

Image Credit: wikipedia

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