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Articles Chris is Reading
How to Follow Your Dreams and Get Happier https://t.co/JsvTIumpun
Third of consumers unable to pay credit card bills – Credit Connect https://t.co/u2ADJwxdqE
Digitizing Isn’t the Same as Digital Transformation https://t.co/Q48i517PC5
Articles Chris is writing
- The Unseen Treadmill
- Not Breaking the Bank
- Does AI need demystifying… already?
- Post-Summer Rush: Acceleration and Impatience
- It’s not a great climate for… sure
- Machine vs human: Who needs that holiday anyway…
- Let there be music… sparkles and value
- All smoke no fire – Consumer Duty?
- India Revisited: Shifting Dynamics in Economy, Technology, and Society
- Rain Rain Go Away
Archives
Tag Archives: Risk Operations
OFWAT: Affordability in the water industry
Recently OFWAT released their Affordability and Debt document and it has made interesting reading. There has been a significant increase in the debt burden across the water industry, with outstanding bills jumping by £300m over four years. Collectively, supporting unpaid … Continue reading
Are you responsible? The widening of the regulatory net and treating customers fairly
The other week the FCA have formally launched their consultation paper on extending the Senior Manager & Certification Regime (SM&CR) to all firms they regulate. Up to now, this has only applied to the banking sector. From summer 2018, this … Continue reading
IFRS9… looming changes
There has been quite a bit written about IFRS9 recently. It seems as if the Collections and Recoveries world is waking up to the fact this is not just an accounting standard but will also impact our process. Implementation is … Continue reading