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Tag Archives: AR-AP-Fraud
A contact strategy from the holidays…
Now is the end of the year and the time when many of us send good wishes to our family, friends, and colleagues. It is after all a good time to get in contact with folks and also send across … Continue reading
Collections is truly customer friendly
This week I have had some great conversations on the nature of collections and its link to a positive customer experience. In a company the collections process frequently has negative perceptions associated with it. However at its core the process … Continue reading
The Ying and Yang of Receivables Management
I have been having a couple of good conversations with leaders of Accounts Receivable and Accounts Payable departments. There are many similarities between the two. Essentially the departments are two sides of the same coin. Lots of synergies in thinking … Continue reading