Taking a look back on the year, these are the most read posts in 2016. Many thanks for the support, best wishes for the new year.
- The end of outbound calls as we know it?
- 1,000 LinkedIn Connections – does it really matter?
- Think you are in control?…. think again
- Why does no one read my blog – when is comment too much comment?
- The Rise of the Micro-Indicator: Getting the lead on leading indicators
- Speak customer, not contact channel
- Is all social media worth it?
- Digital and Customer Centric: The Future of Collections?
- Why I went back to Blackberry…
- Risk Management: The importance readiness planning
