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← Remember the call centre… the next wave of opportunity?
Global trends… from your local take out →

Most Read: 2016

Posted on January 2, 2017 by Chris Warburton

Taking a look back on the year, these are the most read posts in 2016.  Many thanks for the support, best wishes for the new year.

  1. The end of outbound calls as we know it?
  2. 1,000 LinkedIn Connections – does it really matter?
  3. Think you are in control?…. think again
  4. Why does no one read my blog – when is comment too much comment?
  5. The Rise of the Micro-Indicator: Getting the lead on leading indicators
  6. Speak customer, not contact channel
  7. Is all social media worth it?
  8. Digital and Customer Centric: The Future of Collections?
  9. Why I went back to Blackberry…
  10. Risk Management:  The importance readiness planning
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← Remember the call centre… the next wave of opportunity?
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