Author Archives: Chris Warburton
Marketing, Analytics and Big Data
This week I was able to spend some time at an American Marketing Association roundtable, on the future of data analytics. Lots of good people there and it was a valuable insight into data analytics applied to different business function. … Continue reading
Collections is truly customer friendly
This week I have had some great conversations on the nature of collections and its link to a positive customer experience. In a company the collections process frequently has negative perceptions associated with it. However at its core the process … Continue reading
Skyscrapers, Condos and market stress
I have been reading quite a bit recently about indirect economic indicators for growth, boom and bust within the economy. Some interesting examples; Hairdressers, coffee shops, art galleries (in order) – On a local level, this can be an indicator … Continue reading
