Author Archives: Chris Warburton

Un-lockdown v 2.0

Finally, it feels as if things are looking up; Pandemic case numbers are down, the vaccine reached 20m 1st doses, schools due to return & this weekend was positively spring-like. Inevitably discussion is now turning to what will happen next. … Continue reading

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Growing guidance – a new baseline

The big development this week was the release, from the FCA, of finalised guidance for treatment around vulnerable customers. Much of this reflects some of the best practices we already see within financial services and other leading industries, and indeed … Continue reading

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The grapes of sloth

Another weekend passes and the weather has finally started to get a little warmer, even a few early flowers out. Spring will cheer us all up no doubt, and with lower COVID numbers there are definite reasons for optimism… long … Continue reading

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