Author Archives: Chris Warburton
Trends influencing Credit and Collections
A recent Arum round table focused on wider trends in the credit and collections industry and in particular what this means for the future. There were some interesting common themes, ones that continue to resonate today. Regulation: Discussed at some … Continue reading
Are you responsible? The widening of the regulatory net and treating customers fairly
The other week the FCA have formally launched their consultation paper on extending the Senior Manager & Certification Regime (SM&CR) to all firms they regulate. Up to now, this has only applied to the banking sector. From summer 2018, this … Continue reading
IFRS9… looming changes
There has been quite a bit written about IFRS9 recently. It seems as if the Collections and Recoveries world is waking up to the fact this is not just an accounting standard but will also impact our process. Implementation is … Continue reading
