Category Archives: Opinion
Why aren’t we all using NFC/mobile payments yet?
I had an interesting discussion at a conference this week regarding mobile payments and in particular NFC payments (including contactless payments in this definition). This technology has been touted as the next big thing in payments for the last few … Continue reading
1,000 LinkedIn Connections – does it really matter?
This week I went over 1,000 LinkedIn connections. No I am not a [LION] and I am sure there are many people with more connections than this. However it felt like a milestone and one I should celebrate (a bit … Continue reading
You’ve got mail…. (hacked)
There has been a lot of talk this year regarding cyber security, Fraud and password hacking. In particular there was an interesting Deloitte report that predicted that in 2013, 90% of user-generated passwords will be vulnerable for hacking; a combination … Continue reading
A perfect storm
Lots of discussion today regarding the weather. Certainly the snow has been accumulating here in Toronto. The shops are quiet, there are hardly any cars on the road, and reports were half the class in school class called in ‘sick’ … Continue reading
Economic Forecast for 2013
This week was the annual CAGT kick off for the year. As usual it was a panel of leading economists from the large Canadian banks providing their view on the economy for the year. There was varied opinion across the … Continue reading
The computer in your pocket – really
At CES this year Ubuntu have announced a cell phone operating system that allows you to use you phone as a PC and a phone. This is an idea that has been long in coming. For all of us lugging … Continue reading
A contact strategy from the holidays…
Now is the end of the year and the time when many of us send good wishes to our family, friends, and colleagues. It is after all a good time to get in contact with folks and also send across … Continue reading
Marketing, Analytics and Big Data
This week I was able to spend some time at an American Marketing Association roundtable, on the future of data analytics. Lots of good people there and it was a valuable insight into data analytics applied to different business function. … Continue reading
Collections is truly customer friendly
This week I have had some great conversations on the nature of collections and its link to a positive customer experience. In a company the collections process frequently has negative perceptions associated with it. However at its core the process … Continue reading
Skyscrapers, Condos and market stress
I have been reading quite a bit recently about indirect economic indicators for growth, boom and bust within the economy. Some interesting examples; Hairdressers, coffee shops, art galleries (in order) – On a local level, this can be an indicator … Continue reading
