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Articles Chris is Reading
How to Follow Your Dreams and Get Happier https://t.co/JsvTIumpun
Third of consumers unable to pay credit card bills – Credit Connect https://t.co/u2ADJwxdqE
Digitizing Isn’t the Same as Digital Transformation https://t.co/Q48i517PC5
Articles Chris is writing
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Monthly Archives: May 2016
Digital and Customer Centric: The Future of Collections?
The other week I was lucky enough to be able to attend my first roundtable discussion with Arum at the Caledonian Club in London. These are held with key individuals across the industry to discuss key trends; with this time being a … Continue reading
The end of outbound calls as we know it?
This week I was chatting with a couple of folks in Canada, as part of my new role at a new company. Inevitably our conversation turned to contact strategy and in particular reflections on the use of predictive dialers in … Continue reading